Kinsly Connect · $9.99/month
A verified Trusted Contact joins a Support Session, talks you through it and points at exactly where to click. Consent first, Privacy Mode always one tap away, and a written record of your five most recent Support Sessions.
Kinsly Guardian · $14.99/month
Send the message, link or screenshot you're unsure about. Guardian reads it, checks the links, weighs the signals and explains in plain language what it found and what to do next — before you reply, click or pay.
Guardian is user-initiated decision support. It reviews only what you choose to submit — it is not continuous monitoring and not a guarantee of safety.
Trust architecture
Not a setting to switch on later. Every part of Kinsly assumes the person being helped stays in control.
Every session starts with a known, approved person and clear consent.
Nothing is shared until the Supported Member says yes.
One tap hides the screen; the voice call keeps going.
A clear account of who helped, when, and what changed.
How it works
Create your account, add the person you support, and invite the people they trust.
Only approved, verified Trusted Contacts can ever reach a loved one's screen.
They ask for help, approve the session, and choose exactly what to share.
Session records for your five most recent sessions, plus summaries and Saved Fixes.
Product moments
In session
“Sarah highlighted the button, Margaret clicked it, and the printer worked again — in four minutes, without anyone taking over her computer.”
Consent
Approved by Margaret
Guidance
Highlight + voice
Record
Saved to Timeline
One button reaches a verified Trusted Contact who can respond.
Highlights and a shared pointer show exactly where to click.
Privacy Mode hides everything while voice stays connected.
Connect shows who helped, when, and what happened across your five most recent Support Sessions. Guardian opens the complete searchable Timeline.
Saved Fixes turn repeated problems into simple step-by-step guidance.
With Guardian, send the suspicious message, link or screenshot and get a plain-language read on what it looks like — and what to do next.
Pricing
Trusted Contacts always help for free. No per-seat complexity, no support contracts, cancel any time.
Compare plansAvailable now
$9.99
per month, per Supported Member
Verified Trusted Contacts, Guided Assistance, Privacy Mode, summaries, Saved Fixes, and a record of your five most recent Support Sessions.
Explore ConnectAvailable now
$14.99
per month, per Supported Member · includes everything in Connect
On-demand Guardian checks on screenshots, text and links you send, 100 checks each calendar month, and the complete searchable Timeline.
Explore GuardianNo. Only Supported Members need Kinsly Connect. Trusted Contacts help for free.
Only verified Trusted Contacts the Supported Member has approved.
No. Screen sharing only starts after the Supported Member approves the session.
The Supported Member can hide their screen at any moment while voice stays connected.
No. Session Safeguard video recording is not available yet. Today Kinsly keeps a written record of the Support Session, not a video of it.
Only the two participants of that Support Session.
Trusted Contacts can join and guide from a supported desktop browser. Supported Members cannot receive Guided Assistance through the web portal — they use the Kinsly app for Mac or Windows.
Guardian is $14.99 per month and includes everything in Connect. You send a screenshot, some text or a link and Guardian gives you plain-language decision support, plus your complete searchable Timeline. It reviews only what you choose to submit — it is not continuous monitoring and not a guarantee of safety.
Guardian includes 100 submitted checks per calendar month. The app shows how many you have used and when the allowance resets.
Connect keeps your five most recent Support Sessions. Guardian gives you the complete searchable, filterable Timeline including Guardian checks.
Mac and Windows apps today · iPhone and Android coming soon
Supported Members receive Guided Assistance in the Kinsly app for Mac or Windows — not through the web portal. Trusted Contacts can join and guide from a supported desktop browser or the Kinsly app.